Reference

Privacy Policy for Your bimatoto Account

bimatoto Privacy Policy explains how we collect, use, protect and retain the details connected with your account, wallet status and site visits.

Account detailsWallet recordsCookie choicesSecurity requests
bimatoto Privacy Policy for Your bimatoto Account
CONTACT ROUTES

Reach Us About Privacy Policy

A clear contact route helps you ask what we hold, why we use it or how to request a correction. Use the support path shown beside your account and cashier area, and include the phone number or account detail connected with your request. We may ask for a simple account check before discussing private records. This keeps a request about your Privacy Policy rights separate from a general wallet-status question, while still giving us enough detail to locate the correct account.

Team online

Policy request

Send a request through the account support path when you want to ask about personal data, cookie handling, retention or a correction. Include the email or phone detail attached to your account so we can identify the right record before replying.

Account check

If your question concerns phone verification or sign-in data, we may confirm account ownership before sharing details. We do not treat a DANA, OVO, GoPay or QRIS reference alone as permission to disclose private account information.

Payment record

For a privacy question about a deposit or withdrawal record, mention the relevant wallet, bank transfer or virtual account reference. We use that context to separate your request from a routine payment-status check and limit the response to the necessary data.

DATA PRACTICES

How We Handle Account Details

Privacy work is part of the account flow, not a separate promise shown only at sign-in. We limit internal use to purposes such as account access, phone verification, transaction matching, security checks…

Account data

We use details such as your account identifier and verified phone contact to provide sign-in, account recovery and policy responses. When you ask us to change a detail, we may compare the request with the account record before applying it.

Payment matching

A wallet or bank reference can appear in transaction records so we can connect a payment status with the correct account. We use DANA, OVO, GoPay, QRIS, bank transfer and virtual account context only as needed for that account task.

Cookies

Cookies and similar session tools can remember sign-in state, language settings and security events on the device you use. You can manage cookie settings in your browser, although blocking some cookies may affect account access or policy display.

Device security

We may record device and browser signals to identify unusual access patterns and protect account sessions. These signals are used for security checks rather than to create a separate public profile, and a further phone check may follow a flagged sign-in.

Retention

We retain account, security and transaction records for the period needed to provide the service, answer disputes, protect the account and meet applicable legal requirements. Retention can differ by record type, and deletion is handled where local law permits.

Your request

You can ask what personal data we hold, request a correction or ask about use and retention through the account support route. Include your account contact detail, explain the change clearly and complete any ownership check needed to protect the record.

Privacy Policy Questions for bimatoto

These answers address the Privacy Policy questions that usually arise before account access or after a wallet check. We keep the wording practical: your account details, phone verification, device activity, cookies and payment references each serve a different operational purpose. If your situation needs a record-level answer, use the support path beside the account and cashier area and include the relevant account contact.

The bimatoto Privacy Policy covers account details, phone verification, device and browser signals, cookies, support requests and transaction references. It explains how we use those details for access, security, payment matching, retention and replies to your data questions where local law permits.

We may collect details you provide for an account, including contact and verification data, plus technical session details from your device or browser. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may also appear when needed to match a transaction.

We use payment references to connect a deposit or withdrawal status with the correct account, investigate a mismatch and respond to a related request. The Privacy Policy treats wallet and bank details as account records, not as permission to disclose information to another person.

Yes, you can contact us through the account support path to ask what personal data we hold or request a correction. State the account contact, explain the change and complete an ownership check when requested so we do not alter or disclose the wrong record.

Cookies can keep a session active, remember settings and support security checks on your device. Your browser controls whether cookies are accepted. If you block necessary cookies, sign-in, account access or the Privacy Policy display may not work as intended.

We keep account, transaction and security records for the time needed to provide access, answer disputes, protect the account and meet applicable legal requirements. The period can vary by record, and requests for deletion are handled where local law permits.

The Privacy Policy is written for the account and wallet path available in Indonesia, including DANA, OVO, GoPay and QRIS references. Availability and eligibility depend on local law, so the policy applies to your access where local law permits.